Web Design Wednesdays
http://timmilesandco.com/top-40-website-fundamentals-small-business/
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Current Situation: Client has a website and their email is not being managed by their hosting company. This means they are using a 3rd party email hosting company.
Problem: When someone fills out the contact form on the website, the email confirmation that is being sent to the client's email at its own domain, is not arriving. (Sorry for the convoluted English but it's a tough problem to write out). So the example is HeartworksIntervention.com wants email confirms to go to someone with an email @heartworksintervention.com and the emails are just not showing up in their POP account. To be clear, the email confirmations to the customer's email address are arriving.
Solution: Below we are presenting how this problem can be solved if you are hosting with a CPANEL based server platform. The 3 screenshots below highlight the steps taken to simply add an MX record to the hosting account which tells the server what it needs to know to send the confirmations to the client's email accounts that have the same name as the domain.
First step is to login to CPANEL and get to the DNS Zone area.
This is where you access the DNS Zone which gives you access to the MX record settings inside CPANEL
This is what you set the MX record to be for the client's domain:
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